Sue's Gallery More Information Sue's F.A.Q. Contact Sue Originals by Loretta

will be adding more frequently asked questions about our products here. If you have a question before then, please contact us. Frequently Asked Questions (FAQs) Terms of Sale Payment Method: We accept credit card payment through PayPal, PayPal's payment system is known to be secure. See www.paypal.com for additional information. Sales Tax: Pennsylvania residents pay 6% sales tax This is automatically added to your order. Shipping Charges: Customized to reflect our cost to ship your order to you, please ask. Shipping Method: All orders are shipped via the U.S. Postal Service Priority Mail. Your order will be tracked through delivery confirmation. This requires no signature on your end. Delivery Time: Under normal circumstances orders will be shipped within seven business days. Usually Priority Mail is usually delivered in 2-3 days. Returns: If you are not fully satisfied with a piece you may return it within 15 days for a full refund (less shipping) provided it is in original condition and in its original jewelry pouch and gift box. Guarantee: After 8 Originals by Sue come with a one year guarantee against defects in materials and workmanship. Jewelry can be returned for free repair or replacement. My guarantee does not apply to jewelry that has been abused or mistreated. After one year repairs will be made for a nominal fee. Before returning jewelry for repair or replacement email me at sue@after8originals.com Special Request Jewelry: Absolutely! Use the Special Order Form and the comment box near the bottom to discuss your needs and ideas, to ask questions and to fine tune your order. Birth Stones Definitions of Terms STERLING SILVER: 92.5% pure silver alloyed with copper for added strength 14K GOLD-FILLED: 14K gold equivalent to 5% of the weight of the piece layered and bonded to a core of high-quality brass using heat and pressure. thicker than gold-plated or rolled gold SEMI-PRECIOUS STONES: Many natural stones are used, including: turquoise CULTURED FRESH-WATER PEARLS: natural pearls harvested from fresh-water mollusks seeded with small bits of shell or glass see www.amnh.org. GLASS PEARLS or FAUX PEARLS: glass beads covered with pearlescent coating used for durability and consistency in shape and color see www.amnh.org. HEMATITE: man-made to keep cost down and supplies up chemically identical to natural hematite VERMEIL: Solid 14K gold 100 millionths of an inch thick layered over sterling silver. BALI: handmade in Bali After 8 Originals - Jewelry and Fine Custom Bracelets, Necklaces, & Earrings Web Design ©2005 Dancing Trees Productions by Dancing Trees Web Design